Contact
You can of course also contact us on our Facebook Pages or communicate with us in our Facebook Group.
Community~
Facebook Group~
We have formed some user exchange communities so that you can talk freely about your ideas in them.
Reddit Group~
This is our attempt at a reddit hub for users of some of our DIY products, as well as being able to provide some user support.
Since there are a lot of reddit users who use our products, we built this channel.
News~
Facebook Pages~
We also provide a Facebook Pages to announce some of our new products, or to announce some events.
Twitter~
We wish we had that much time, but for those of you who don't use Facebook, we want them to be announced to get new news as well, so we've also enabled Twitter to announce some new news.
Message~
eBay Message~
We recommend this method, it allows us to quickly understand the DIY products you have purchased and get your order information.
We have experienced many times that our email replies have been placed in the wrong spam folder, making it impossible for us to respond in a timely manner.
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You can also contact the US through your Purchase history by selecting Contact seller next to the item.
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And you maybe can contact us at our store page: On the home page of our eBay store, you can find a Contact button, click on it and you can get in touch with us.
Tips
The official eBay help file about contact seller: Contacting a seller
Facebook Message~
On our public FB homepage, you can choose to send us a message directly. Due to the time difference, we won't be able to get back to you in time, but we'll get to you as soon as we can!
Mail Support~
If you encounter any problems, you can send us an email.
Note
We will reply to your emails promptly due to stranger emails, but they may go to spam in your mailbox, so please check the spam inbox.